skills development network

Privacy Policy and Cookie Policy

NHS Skills Development Network - Privacy Policy

The Skills Development Network ("SDN" or "we") believe it is important to protect your privacy and we are committed to giving you a service that meets your needs in a way that also protects your privacy. This policy explains how we may collect information about you and then use it to meet your needs.
SDN recognises The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) applicable from 25 May 2018 and complies with the relevant Data Protection Principles laid out in this legislation.

1. Collecting information

We may collect personal information from a number of sources, including the following:

  1. from you when you register on our website or agree to take a service or product from us, in which case this may include your contact details
  2. from you when you contact us with an enquiry or in response to a communication from us, in which case this may tell us something about how you use our services.

Data protection law recognises that certain categories of personal information are more sensitive. This is known as sensitive personal data and covers health information, race, religious beliefs, political opinions, and more. We do not usually collect personal information about our members unless we give a clear reason for doing so.

2. Using personal information

SDN will use personal information for the following purposes:

  1. to identify you when you contact us;
  2. to help identify products or services which you could have from us or selected partners from time to time.;
  3. to help administer, and contact you about improved administration of, any services we have provided before, or provide now or in the future;
  4. to carry out marketing analysis, conduct research, including creating statistical and testing information;
  5. To contact you in any way (including mail, email, telephone, text or multimedia messages) about services offered by us and/or selected partners unless you have previously asked us not to do so.

We may allow other people and organisations to use information we hold about you, if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

3. The internet

When you register on our website, we will give you the opportunity to say whether you would prefer us to keep you informed of other products and services by email. If you change your mind, you can always opt in or out of this service at any time by altering your preferences in the ‘my account’ section of the website. If you communicate with us using the internet, we may occasionally email you about our services.
Please remember that communications over the internet, such as email and webmail (messages sent through a website), are not secure unless they have been encrypted.

4.Your data protection rights

Under GDPR, you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.  You can view / edit your details at any time in the ‘update my details’ section of your account on the SDN website.

You also have the right to request us to erase your personal information or to restrict our processing of your personal information or to object to our processing of your personal information.  You can request that your account be deleted at any time in the ‘delete account’ section of your account on the SDN website.

5. Links

This website may contain links to other sites or recommended suppliers. Please remember that we are not responsible for the privacy practices of these other sites. This privacy policy applies only to information collected on our website.

6. Further information

If you would like any more information or you have any comments about our privacy policy, please either write to us at Data Protection, Skills Development Network, 16 School Lane, Stockport SK4 5DG or email to

We may amend this policy from time to time, in which case we will publish the amended version on our website, and you can ask us for a copy by writing to the above address or by emailing at
This policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

7. Review and monitoring

This policy is subject to review every three years and any complaints or queries about this policy should be directed to the Skills Development Network Data Protection Officer -

Approved by Skills Development Network DPO:  22 May 2018
Review Date: May 2021

NHS Skills Development Network - Cookie Policy

Privacy and cookies
This policy details how we use Cookies and what you can do to if you do not want us to place Cookies onto your computer.

We use cookies on this site to track user activity and to enable various types of functionality ie. booking on events
Our website will not function without cookies.

What is a cookie?
A cookie is a small text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. Please note that all of these Cookies on our websites exist to enable functionality on the website and not for advertising purposes.

We do use Google analytics (they use Cookies) this allows us to see which pages of our website are being looked at and which are not. This allows us to remove unused areas and pages for example.

Some people find the idea of a website storing this type of information on their computer or mobile device intrusive.
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how.

Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

There are two types of cookies you may encounter when using this website:

First party cookies:
These are our cookies, controlled by us, written to your computer by us.

  • We do use first party cookies.

Third party cookies:
These are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google Analytics, have their own cookies, which are controlled by them.

  • We sometimes use Third party cookies, in our websites.
Name Purpose
Cookies with names prefixed by __utm Stores information used by Google Analytics to track user activity on the site.

If you have any questions or concerns about the cookies used on this site feel free to drop us a line and we will do our best to help.
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  • If you do not want these cookies to be tracked you can disable them in your browser.
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